Privacy PolicyCarocare Wellness Center LLC
Effective Date: October 31, 2026
Carocare Wellness Center LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request services, schedule appointments, or communicate with us.1. Information We CollectWe may collect the following information:Personal Information: Name, email address, phone number, mailing address, and other contact details.Appointment Information: Scheduling details, appointment requests, and communications related to our services.Health Information: Information you voluntarily provide when requesting or receiving healthcare services. Protected health information is handled in accordance with applicable HIPAA requirements.Website Information: IP address, browser type, device information, cookies, and website usage data.
SMS Information: Your mobile phone number, messaging consent, and records of text message communications.2. How We Use Your InformationCarocare Wellness Center LLC may use collected information to:Respond to questions and service inquiries.Schedule and manage appointments.Provide information about our wellness and healthcare services.Send appointment confirmations and reminders.Send text messages regarding services, promotions, updates, and other communications when you have provided the appropriate consent.Improve our website and customer experience.Comply with applicable legal and regulatory requirements.3. SMS Messaging and PrivacyIf you consent to receive text messages from Carocare Wellness Center LLC, we may send messages related to appointments, wellness services, promotions, and business updates, depending on the consent you provide.You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us using the information below.We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.Your SMS consent and mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to facilitate messaging and deliver communications on our behalf.4. Cookies and Website TrackingOur website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience. You may adjust your browser settings to manage cookies.5. Third-Party ServicesCarocare Wellness Center LLC may use third-party platforms to support appointment scheduling, electronic health records, payment processing, website hosting, and communications. These providers may process information as necessary to provide their services, subject to applicable privacy and security obligations.6. Protection of Your InformationWe take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.No method of electronic transmission or storage is completely secure.7. Your Privacy RightsDepending on the information involved and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. Requests involving protected health information are subject to applicable HIPAA requirements.8. Children's and Minors' PrivacyCarocare Wellness Center LLC does not knowingly collect personal information directly from individuals under the age of 18 through its website without appropriate parental or legal guardian consent.Individuals under 18 may not independently consent to promotional SMS messaging or submit personal information through our website without appropriate authorization from a parent or legal guardian.If we become aware that personal information has been collected from a minor without appropriate consent or authorization, we will take reasonable steps to address and delete the information where required by applicable law.
Parents or legal guardians who believe their child has provided personal information to Carocare Wellness Center LLC may contact us at info@carocarewellness.com.
9. Changes to This Privacy PolicyCarocare Wellness Center LLC reserves the right to update this Privacy Policy as necessary. Changes will be posted on this page with an updated effective date.
10. Contact InformationFor questions regarding this Privacy Policy, please contact: Carocare Wellness Center LLC
Email: info@carocarewellness.comPhone: 713-597-2868Website: https://www.carocarewellness.com/
